At The Prostate Centre your safety is our prime concern, and there are a number of ways in which we aim to provide you with optimum conditions for our care of your health and welfare. Apart from the obvious (striving to maintain the cleanest environment, working with only the best-trained, hand-picked staff and using the most modern, proven technology and equipment), we underscore our philosophy in a variety of less evident ways:
Patient Safety Training
Some years ago, Professor Roger Kirby collaborated with an airline pilot to initiate a “Patient Safety Training” course which was designed to help prevent medical errors. This was based on lessons learned from the aviation industry, and was directed at all healthcare professionals. The course has been used in London and Manchester, and Professor Kirby has lectured and written widely on this subject. As a result, we have a very effective safety culture at The Prostate Centre, and are constantly looking for ways to improve our practice. Although human error can never be completely eradicated, we do believe we are as close as we can be to minimising mistakes.
All our protocols and procedures are performed in accordance with National Institute of Clinical Excellence (NICE) guidelines where applicable. We make sure we keep abreast of changes in policy, and all of our clinicians have been actively involved either in national advisory boards or in drawing up the national guidelines for relevant professional bodies.
We are regulated by the Care Quality Commission and the compliance required of us is equal to that of a hospital. We passed our initial inspection with flying colours. We aim for the highest standard of cleanliness and keep our equipment regularly serviced, maintained and upgraded. We hold regular multidisciplinary meetings to discuss patient care, and have both planned and ad hoc training programmes to keep staff up-to-date with developments.
Operations and hospital-borne infections
Our surgeons perform their operations in the safest of environments, using the most prestigious private hospitals in the country. The Princess Grace and King Edward VII’s Hospital Sister Agnes are both within a stone’s throw of The Prostate Centre and either we or the hospitals’ resident medical officer are always on hand or contactable in the event of any problems. Both hospitals have well staffed intensive care units, though these are very seldom required by our own patients The KEVII, as it is often known, recently won an award for being the cleanest private hospital in the UK. Infection rates at both institutions are among the lowest in the country. MRSA should not be a problem at these hospitals and screening is routinely carried out to identify those patients who are carriers, so that measures can be taken to avoid infection of others.